When you are trying to ship products to customers, there is no doubt that making a special effort to ensure that they arrive on time should be one of your number one priorities. Unfortunately, it is often the case that all sorts can go wrong along the way. There is plenty that you can do to correct this problem, but you need to be organized and take the right steps. So, here are a few of the best practices that you can put in place.
Identify Where the Issue is Coming from
First and foremost, you are going to have to work out where the problem is coming from in the first place. Is it the fact that you are struggling to dispatch your orders due to a chaotic stocking and packing process? Alternatively, it could well be the case that the shippers themselves are at fault. In which case, it is going to be worth looking at a platform such as Shiply as a way of streamlining your shipping work. Ultimately, you are not going to have a hope of fixing the issue unless you know where it is coming from in the first place.
Organize Your Dispatch Process
The quicker you are actually able to dispatch the products in the first place, the more likely it is that they are going to arrive at their destination within the allotted time frame. Therefore, you should certainly look to see where the hold-ups are coming from here. It could be that there is a mistake in terms of how much of a particular product that you are stocking at a certain time of the year. Alternatively, it could be that your most popular products are being kept right at the back of the warehouse. In which case, you certainly want to take some clear and obvious steps to improve this.
Analyze All the Data Closely
There is also something to be said for always keeping a close eye on the data, as this can end up going such a long way towards whether or not you are achieving success in implementing solutions. For example, if you make the decision to reorganize your dispatch process, it is worth checking if this has had the desired impact. Similarly, if you have gone for a different delivery partner, you should certainly check out whether they have had a big impact on the on-time packages that are now arriving.
Be Straight with Customers
One of the biggest problems that many companies find is based on the fact that they are simply not straight with their customers about when they can expect their packages to arrive. Therefore, you certainly need to make sure that you are giving an accurate estimate, as this is where a big percentage of the key disappointments can end up coming from.
A combination of all of these steps can really make all the difference in terms of increasing the percentage of on-time orders significantly.